Shipping Policy

At Sol & More, we are dedicated to delivering your order safely, efficiently, and with the care it deserves. Please review the information below to understand how we handle shipping and delivery.

Shipping Costs

We offer free priority insured shipping on all orders. There are no hidden shipping fees — the price you see is the price you pay.

Processing & Handling

Orders placed before 5:00 PM will begin processing on the same business day. Please allow up to 5 business days (Monday through Friday) for your order to be prepared, quality-checked, and dispatched. Orders placed on weekends or public holidays will be processed on the next available business day.

Estimated Delivery Times

Once your order has been dispatched, estimated delivery times are as follows:

United States: 6 to 15 business days
International destinations: 12 to 25 business days

Please note that these are estimated timeframes and may vary depending on your location, customs processing, and carrier capacity. During peak periods, delivery times may be slightly longer.

Shipping Carriers

We ship your orders through trusted, reliable carriers including:

USPS
DHL
BTD

Once your order is dispatched, you will receive a tracking number so you can monitor your shipment every step of the way.

Delivery Address Changes

If you need to change your delivery address after placing an order, please contact us within 24 hours of purchase. After this window, your order will have entered the fulfillment process and address modifications may no longer be possible. To request a change, reach out to us immediately using the contact details below.

Order Cancellations

Due to the speed at which we process orders, we are unable to accept cancellations once an order has been placed. We strongly encourage you to review your order details carefully before completing your purchase. If you have concerns after ordering, please contact our support team and we will do our best to assist you.

Damaged Parcels

We take great care in packaging each order to ensure it arrives in perfect condition. However, if your parcel arrives damaged, please contact us immediately with clear photographs of the damaged item and its packaging. Prompt reporting allows us to resolve the situation as quickly as possible. Claims submitted more than 7 days after delivery may not be eligible for resolution.

Warranty Replacements

If your item is eligible for a warranty replacement, please be aware that the replacement shipment may take up to 2 months to arrive. We appreciate your patience while we process and dispatch your replacement.