Privacy Policy

Last updated: June 2026

At Sol & More, we are committed to protecting the privacy of every person who visits our website. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data.

1. Information We Collect

When you browse or make a purchase on our website, we may collect the following types of information:

Personal identification information — including your name, email address, shipping address, billing address, and phone number, provided when you place an order or create an account.
Payment information — such as credit card details, which are processed securely through our payment provider. We do not store your full payment card details on our servers.
Device and usage data — including your IP address, browser type, pages visited, time spent on pages, and referring URLs, collected automatically as you navigate our website.
Communications — messages you send to our support team via email or WhatsApp.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders, including sending order confirmations and shipping notifications.
To communicate with you regarding your purchases, questions, or concerns.
To improve our website, product offerings, and overall customer experience.
To prevent fraud and maintain the security of our platform.
To send you marketing communications, if you have opted in to receive them. You may unsubscribe at any time.
To comply with applicable legal obligations.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that allow us to remember your preferences and understand how you interact with our website.

Types of cookies we may use include:

Essential cookies — required for core website functionality, such as maintaining your shopping cart.
Analytics cookies — used to understand visitor behavior and improve our website performance.
Marketing cookies — used to deliver personalized advertisements relevant to your interests.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

4. Payment Security

All transactions on Sol & More are processed through secure, industry-standard payment gateways. We use SSL (Secure Socket Layer) encryption to protect any data transmitted during the checkout process. We do not have access to your full credit card number at any time.

5. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website and delivering services to you. These include:

Payment processors (e.g., Shopify Payments, PayPal)
Shipping and logistics carriers (e.g., USPS, DHL, BTD)
Analytics platforms (e.g., Google Analytics)
Email marketing services

These third parties are contractually obligated to use your information solely for the purposes of providing their services to us and are prohibited from using it for any other purpose.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Order records are typically retained for a minimum of five years for accounting and legal compliance purposes. You may request the deletion of your personal data at any time, subject to certain legal limitations.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

The right to access the personal information we hold about you.
The right to request correction of inaccurate information.
The right to request deletion of your personal data.
The right to withdraw consent to marketing communications at any time.
The right to lodge a complaint with a relevant data protection authority.

To exercise any of these rights, please contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.